Eric did a great job. Original estimate of $3,600 and I only got billed $680.00. Very honest and solved my hot water circulator problem. Original estimate assumed running pipe and Eric found that was not necessary. Highly recommend
Laguna Hills, CA
Best service ever
Eric came to our home. Diagnosed our hot water problem. He went directly to the problem, fixed it perfectly with a smile . He was amazing and is deserving of the best rating possible.
He was very professional and explained everything that would be covered in his service.
I am very happy. My service tech was Eric Castillo. He was very professional and explained everything that would be covered in his service. He took care of the problem and now my shower drains look like they are suppose to. I am very happy with my service. I would use them again! P.S. Eric was at my neighbors house just finishing up, so I asked him if he could look at my shower drain real fast. He said no problem and took care of the situation! Thanks Eric!
- Bill Burnham
MISSION VIEJO, CA
Eric was amazing!!!!!
Absolutly wonderful customer service and quality of service. Eric Castillo was amazing and so accomodating.
I needed a new water heater . Within 4 hours I had a new one as well as 2 sinks being fixed !!
Priceless and would absolutly use this company again:)
Reliable, and helped us in a bind. We needed a plumber to come out on really short notice, like that day short notice..... During our bathroom remodel (one mid afternoon) we turned our water off and then we ran into a hiccup with our plumbing which meant our water couldn't be turned back on until we got the plumber out. We were frantic to get someone out the next morning but everyone we called couldn't accommodate us for a same day service but Always Plumbing was there to help us!....Was more than a relief to have running water once again! Pat was friendly, helpful and knowledgeable! Truly a dependable company, highly recommend!
I just had my whole house repiped and Eric and his team did such an amazing job! Eric and his crew came in and got to work immediately. They were fast, efficient and their work blew me away. I couldn't believe how quickly they identified where the pipes were, cut into the walls and repiped and then patched the holes up as if nothing ever happened. I highly recommend using Always for both plumbing and AC/heating needs. You will be taken care of!
Experienced two pin-hole leaks in my 34 year old home in the past year. Always Plumbing was quick to respond both times. Decided to repipe the entire house. Work was high quality and completed as agreed. Joe Castro was responsive to any and all inquiries during the project. Great Job!
Lake Forest, CA
Thanks so much to Always Plumbing Services. They were quick to respond to an electrical water heater challenge. Jason J came in with a accurate assessment, plan, professional advice and same day service. Ours was an electrical heater (A Rheem) and Jason impressed us today because I had called other companies and many would not service an electrical heater. He definitely saved us, now we have hot water again!!!
I would definitely recommend Always Plumbing and Jason!!!
- Claudia S
LAKE FOREST, CA
My wife called to see about changing our water heater this afternoon, thinking they would give us an appointment tomorrow, if we were lucky.
'Always Plumbing' were amazing, they came within 30 minutes and resolved our hot water issue.
Very friendly, professional and quick.
I would highly recommend them!
- Oscar Gorrita
LAKE FOREST, CA
I called them about a piece of plastic dropped down the shower drain. They suggested I get a shop vacuum and try to suck it up before sending someone. So I did and I was pleasantly surprised when it worked. I didn't need them this time but if I ever need a plumber I will definitely call them. Thank you guys
Jason thank you for your honesty and integrity! A breath of fresh air for sure. We appreciate your World class service and would not only recommend you to our family and friends, we will definitely make use of your offered services. Thank you!
Jason you rock! Wow what a breath of fresh air dealing with a professional. Cliff and I where so very impressed with your end to end contact and World Class service. We would definitely recommend you to others in the future. We truly appreciate the values you displayed, honesty and integrity. Stay safe and healthy. Thank you!
- Heather Turner
Laguna Hills, CA
Norman and Marty did an excellent job of replacing our water heater. Very professional and very nice. They kept us informed throughout the entire process. I highly recommend them to anyone who is seeking plumbing work.
Always Plumbing does excellent work. I have used that twice for a water heater and toilet repair/replacement . The installers, Marty and Phil did a great job and were very considerate of my home and cleaning up the residual debris. Tony, the customer service / quality assurance manager was attentive to my questions and solved everything to my satisfaction. If you want reliable workmanship and attentive follow through, you need to use AP!
Always Plumbing is trustworthy, and very responsive. We had a shower valve that needed replacing, and Norman was informative and fantastic. He was prompt, and updated us on his arrival times via text, and even followed up the day following completion of the work to confirm we had no issues, and were satisfied! Would definitely recommend Always Plumbing to others, and very satisfied with their work.
Trabuco Canyon, CA
Very Happy Customer!! Outstanding service repair
I had an emergency plumbing issue with my toilet..called same day appointment scheduled technician showed up promptly assessed the problem gave pricing for repair work which I then had them repair which was wonderful they had necessary parts for the repair on truck came in and fixed the problem job was done professionally and cleanly.. Technician Norman was very professional/polite and did outstanding job!! Will definitely be using for any future jobs and would highly recommend their services to friends and family..
Tony came by today for a sewage smell that has been coming from my half bath subsequent to significant troubleshooting. He laid out the possible scenarios in a non pressure fashion. He was not trying to price gouge and suggested we start with the least invasive options to solve the issue which does not have a clear cut solution. He gave me a bottle of proclean for free to test that. I have never had a contractor do that. Hopefully, that solves the problem but if not, he will definitely get my business if I rachet up the scope of the job.
I'm a regular client that can always depend on Always Plumbing Services. Technician Marty Fields arrived within 1 hr after I made the call. Marty performed an exceptional service repairing my leaky toilet. I am very happy with the results! I recommend this company to everyone!
Marty Fields arrived within an hour, on a rainy day, and cleared our sink drain.
He was forthright, giving pricing upfront. Once hired, he went to work immediately, exercising the utmost cleanliness and professional mannerisms. He cleaned up prior to leaving and the pricing was reasonable. I would hire Marty again for our plumbing needs.
Very happy with Norman’s work I would highly recommend him.
- Rene Langosh
San Clemente, CA
From complete frustration to completely handled
Without question, my plumbing experience went from complete frustration to completely handled by Norman of Always Plumbing. The detail & care to which Norman took in handling the plumbing / faucet repair was in a league of his own over previous plumbers/companies that I have used. Also, Always Plumbing was fair and upfront with cost - I very much appreciate Norman's professionalism, knowledge and kindness with this job and I will definitely return to Always Plumbing in the future - Thank you again, Norman.
Anthony Dray was very knowledgeable and professional. He was very easy to talk to, no pressure. He got my plumbing problem fixed in a very timely manner and left a clean area when done... he even cleaned my kitchen sink. I would highly recommend him and will call again for any future plumbing needs. Thank you Tony!
- Rita M.
Mission Viejo, CA
These guys are great!
I have had worked done by this group 3 times for different issues. They come out immediately and fix the problem. They are fast, efficient, and professional.
Aliso Viejo, CA
Fast and friendly!
Tony was great! We had a leaking shower and him and his tech had that thing sussed out and sorted in less than an hour. We will 100% use your services in the future!
We called Always Plumbing to address a few different things on our house. We had a gas line that needed to be cut and capped, a washer drain line that we wanted removed, and outdoor drains that were clogged. Marty came out and took care of all three issues with no hassle. Very competent and friendly service. Up front pricing. Overall very happy with the service provided by Marty. This is our second time using Always Plumbing and we will not hesitate to call them again.
San Clemente, CA
I'm very pleased with the final outcome.
On Saturday, the week-end before Christmas, my sister’s toilet backed up and water covered the floor. She called a plumber but he was unable to determine the source of the sewage backup. He said he needed a camera and there weren't any available to him until Sunday. My sister couldn't wait so she called a few “big name” plumbers but none of them were available until Monday. In desperation, she called me for advice. I called Always Plumbing, the folks who installed my water heater last year. Mark Rawson showed up and went to work. He was professional, competent, and personable. The house is old, has no 4 inch clean-out access, and the point of sewer blockage was not obvious. Mark calmly used his troubleshooting skills and special tools to pinpoint the source of the problem. By the end of the day, the sewer line was clear and my sister was delighted. Mark returned yesterday (Christmas Eve!) to install a two way 4 inch clean-out in the front yard so future sewer blockages can be resolved quickly and any water overflow would be in the front yard and not in the house. I'm very pleased with the final outcome.
Norm was wonderful. Fixed the problem and did amazing cleanup. I won’t dread a future plumbing emergency.
Mission Viejo, CA
Customer for life!
I just had a great experience with your plumber Patrick. He was kind and addressed my concerns regarding my new washer and dryer. I will definitely call you guys again!
- Anna K.
The Best Service
I recommend Always Plumbing, for the quality and craftsmanship, as well as, their friendly and professionalism during service. Very up front and knowledgeable.
- Tony D.
I've been using Joe's services for years and always appreciate his quick and courteous response. This past Friday, we had a drain in our master bathroom sink clog 100% after weeks of slow draining. I tried snaking it myself but the snake I was able to get at the local hardware store was too short. I called up Joe and he came right over to take care of the job. Turned out the clog was 40 feet down the pipe! Joe knocked the job out with ease and was careful not to make a mess. Great plumber and I highly recommend his services.
- Tim P.
I had sewage backing up in my downstairs toilet this morning. The cheerful Daniel came out sooner than he'd estimated, fixed the problem and cleaned up after himself. The only way I'd be happier was if he could have done it all for free.
- Christa R.
We had a challenging experience in the field but we called Joe the Owner and he was a standup guy who listened to us, empathized and resolved every issue we expressed.